Accessibility Statement

Our Commitment

Veloturo is committed to ensuring that veloturo.com is accessible to the widest possible audience, including people with visual, auditory, motor, or cognitive disabilities. We believe that everyone should be able to browse our products, read our content, and complete a purchase regardless of how they access the web, and we treat accessibility as an ongoing responsibility rather than a one-time project.

Accessibility Standard We Follow

We use the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as the primary standard that informs our accessibility efforts. These internationally recognized guidelines cover a wide range of recommendations for making web content more accessible, including guidance for text alternatives, adaptable layouts, distinguishable content, keyboard accessibility, and predictable navigation.

Measures We Have Taken

Across our website, we work to provide descriptive alternative text for meaningful images so that screen reader users understand what is being shown, ensure that all interactive elements such as menus, forms, and buttons can be operated using a keyboard alone, maintain sufficient color contrast between text and background so content remains readable for users with low vision or color blindness, use clear and consistent heading structures so screen reader users can navigate content logically, and provide visible focus indicators so keyboard users can see which element is currently selected.

We also design our forms, including checkout and account forms, with properly associated labels so that assistive technology can correctly announce each field, and we test key user journeys such as browsing, adding to cart, and checkout using keyboard-only navigation and screen reader software.

Compatibility With Assistive Technology

We aim for our website to be compatible with commonly used assistive technologies, including screen readers such as JAWS, NVDA, and VoiceOver, screen magnification software, and speech recognition software. If you use assistive technology and encounter any part of our site that does not work as expected, we want to know about it so we can fix it.

Response times vary with the issue: straightforward fixes, such as missing alt text, are typically resolved within one to two weeks, while more complex layout or third-party component issues may take longer, and we will keep you updated on our progress.

Known Limitations

As is common with most websites, some third-party embedded content that we do not fully control, such as interactive maps, embedded videos, or certain payment provider widgets, may not fully meet the same accessibility standards as content we build directly. We are actively working with these vendors and evaluating alternatives to improve this over time.

Testing & Ongoing Efforts

Accessibility is not a checkbox we complete once; it's an ongoing part of how we design and build our website. As we add new features, redesign pages, or introduce new content, we review them against our accessibility standards before and after launch, and we periodically audit existing pages to catch issues that may have been introduced over time. Our review combines automated scanning tools with manual keyboard and screen-reader testing of key journeys like browsing, cart, and checkout, since automated tools alone cannot fully evaluate real-world usability.

Alternative Ways to Shop

If any part of our website is difficult for you to use, our team is happy to help you browse products, get detailed specifications, and complete a purchase over the phone at +1 (318) 734 3352 or by email at info@veloturo.com, during our normal business hours. We can also walk you through financing options or warranty registration verbally if filling out an on-screen form is not convenient for you.

Feedback & Reporting Issues

We welcome feedback on the accessibility of veloturo.com. If you encounter a barrier, email us the specific page, a description of the issue, and, if possible, the browser and assistive technology you were using. We aim to acknowledge reports within 2 business days and treat accessibility feedback as a priority.

Legal Framework & Physical Location

While Veloturo is not a government entity subject to Section 508, we look to Section 508 and the ADA as useful frameworks alongside WCAG 2.1 AA. Our Shreveport, Louisiana service location is also designed to be accessible, with accessible parking and entrance access — call ahead if you need specific accommodations for a test ride or service appointment.

If you have any questions, please contact us at info@veloturo.com or by phone at +1 (318) 734 3352.

Last Updated: December 20, 2025